Privacy Policy

Innovative Medicines Group (“IMG,” “we,” or “us”), is a privately held group of companies created with the objective of filling the very specific and special medical needs of a small population of adults and children seeking life-preserving therapeutics for rare diseases.

This Privacy Policy applies to the IMG website (www.imedicinesgroup.com) (the “Website”), created to inform IMG users whenever it is needed and so that they understand how we work and what we offer (the “Services”). Users of the Website are referred to collectively as “Users” and individually as “User”.

This Privacy Policy describes what information IMG collects, how we use that information, and how we protect it. IMG collects and processes personal data in order to run our organization and offer our Services to Users. We do not share User information with third parties, except for the limited purposes described in this Privacy Policy.

By using our Services, Users understand and agree that we will collect, process and use their information as described in this Privacy Policy, and in compliance with the local law and the General European Data Protection Regulation (“GDPR”). We recommend that Users read this Privacy Policy in full to ensure they are fully informed.

Contact

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at [info@imedicinesgroup.com].

Which personal data IMG collects, and why?

The information that IMG gathers from Users allows us to deliver and improve our Services. For example, it allows us to communicate with Users, provide support, and counsel our Users in the best way possible. 

• Information Our Users Provide

We receive and store the information our Users supply when they communicate with us by email, through the webpage, and social media. This information may include the User’s name, company, email address, username, postal address and telephone number.

Personal data processed through social media is subject to their privacy policies. You should check each social media privacy policy. IMG is not responsible for the data collected by these platforms.

• Information Automatically Collected from Users

We also collect certain information automatically, including:

Website cookies

Like many websites, IMG Website uses Cookies to obtain certain types of information when your web browser accesses our site. Cookies are used most commonly to do things like tracking page views, identifying repeat users and utilizing login tokens for a session.

Type of Cookie Served By How to Control These
Performance and Targeting cookies: These Cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you. Such cookies may record site and display-related activity for a session so that a User does not see displays that are irrelevant or have already been dismissed. Google Google offers a Google Analytics Opt-Out Browser Add-on for most browsers.
You can set or amend your web browser controls to accept or refuse Cookies. If you choose to reject Cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. As the means by which you can refuse Cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Other information we collect and analyze includes the Internet Protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type, version, language, and time zone setting, browser plug-in type and version, screen resolution, and operating system and platform. This information is stored in log files and is collected automatically. We collect this technical information to better understand user needs and provide Users with an optimal online experience.

We also collect aggregate usage data for our Website, which may include browsing patterns and broad demographic information, to enable us to understand how our Website is being used and to develop and refine it to better serve our Users.

  1. Our Legal Bases for Processing Personal Information

For personal data under IMG’s control, we rely on two bases to lawfully obtain and process personal information. First, where Users have given us valid consent to use their data in certain ways, we rely on that consent. Second, as described in more detail below, in certain cases we may process information where this is necessary to meet legal obligations, such as compliance with law enforcement subpoenas or warrants, and/or to further our legitimate interests, so long as any such legitimate interests are not overridden by your rights or interests.

How and When Do We Share Information?

IMG does not sell your information. As set out below, we only share information on a limited basis in order to enable us to offer our Services. We do not otherwise make User data available to third parties.  

Service Providers

We employ other organizations and service providers to perform certain functions on our behalf. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to IMG not to disclose or use your information for other purposes.

All Service Providers warrant to be in compliance with the GDPR and provide sufficient security to the information they access to. 

Our use of Service Providers includes:

  • Google: for Website analytics
  • Sentry: for collection and processing of error and performance monitoring data for Hardhat

Legal Compliance / Protection of the Public and Our Business / Legitimate Interests 

We will release personal and account information: to comply with a subpoena, court order, legal process, or other legal requirement when we believe in good faith that such disclosure is necessary to comply with the law; to protect, establish, or exercise our legal rights or defend against legal claims; when we believe doing so is reasonably necessary to prevent harm to an individual; or take action regarding illegal activities, suspected fraud, threats to our property, or violations of our legal terms.

We may also share your information during an organizational transaction like a merger or distribution of our assets to a successor organization. If such a transaction occurs, we will provide notification of any changes to control of your information, as well as choices you may have.

  • Children’s Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under the age of thirteen. If you are under the age of thirteen, your parent or guardian must provide their consent for you to use the Services.

  • Data Transfers

IMG provides a voluntary service and Users can choose whether or not they wish to use it. Consequently, when you decided to use our Services you entitled IMG to transfer your personal data to the Services providers, for the purposes of the data processing described in this Privacy Policy.

When your data is moved from its home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country where you reside. Because we offer our Services to people in different countries and use technical infrastructure based in different jurisdictions, we may need to transfer your personal information across borders in order to deliver our Services.

Our Services providers are obliged to protect data privacy at least to the same extent as ourselves. We contractually ensure that the protection of your personal data corresponds to the applicable laws by using the standard contractual clauses to comply with the GDPR.

  1. How Secure Is Your Information?

We maintain administrative, technical, and physical safeguards designed to protect the privacy and security of the information we maintain about you. 

However, no method of transmission or storage is 100 % secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed.

  1. What Are Your Rights?

Upon request, IMG will provide Users with information about whether we hold any of their personal information (“Right to Confirmation”). In certain cases, subject to relevant legal rights, Users have the right to:

  • Object to the processing of their personal information (“Right to Object”). 
  • Request changes, corrections, or the deletion of their personal information (“Right to Rectify”).
  • To obtain a copy of their personal information in an easily accessible format (“Right to Access”).

In order to do this, Users can contact us using the contact information set out at the beginning of this Privacy Policy. We will respond to every request within a reasonable timeframe and may need to take reasonable steps to confirm identity before proceeding.

You can also withdraw your consent to our processing of your information and the use of our Services, and/or delete your User account at any time, by using the contact information above to request that your personal information be deleted (“Right to be Forgotten”). 

If you are an EU resident and believe that our processing of your personal data is contrary to the EU General Data Protection Regulation, you have the right to lodge a complaint with the appropriate supervisory authority.

If you withdraw your consent to the use or sharing of your personal information for the purposes set out in this policy, we may not be able to provide you with our Services. Please note that in certain cases we may continue to process your information after you have withdrawn consent and requested that we delete your information if we have a legal basis/need to do so.

  1. Data Retention

For personal data under its control, IMG will retain such data only for as long as is necessary for the purposes set out in this policy or as needed to provide Users with our Services.

If a User no longer wishes to use our Services then it may request deletion of its data at any time.

Notwithstanding the above, IMG will retain and use User information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. 

We may also retain log files for the purpose of internal analysis, for site safety, security and fraud prevention, to improve site functionality, or where we are legally required to retain them for longer time periods.